![]() Using GoodNotes on a device managed by an organization (University, School, Company) Note: If you don't see that new "Open in GoodNotes 5" entry, restart your device and try again. Tap this new entry in the Share sheet to open the PDF in GoodNotes. When the Shortcuts app pops up, choose Add Untrusted Shortcut, exit the Shortcuts app and try sharing a PDF from an external app. If you'd like to always see "GoodNotes" in the Share sheet, import this "Open in GoodNotes 5" shortcut into your device: Open the link, choose Get Shortcut. Hopefully the system will learn this typical workflow and start putting that frequently used app in the Share sheet. Spend more time importing PDFs/images from within GoodNotes / the external app. Scroll the very top row of the Share sheet all the way to the right, tap More (.), tap "Edit" and tap the green plus button next to "GoodNotes" (or the external app), or similar commands (e.g. Restart the device to iron out any possible misbehaviors of the system. That said, here are some tips to get GoodNotes / the external app prioritized for appearance in that sheet: While an app can declare that it's compatible with certain file types like PDFs, it's up to the iOS/iPadOS system to decide what apps to include in the Share sheet based on your usage patterns, especially when it comes to the popular PDF/PNG/JPEG format that many apps can open. ![]() Unfortunately, GoodNotes has little control over this. Similarly, this might also happen with other third-party apps in the Share sheet after you have exported a document from GoodNotes. Important Note: I f you don't have a proper backup as shown above, GoodNotes team can't help retrieve the lost data for you as we don't store any copies of user notes on our servers due to privacy concerns.Sometimes "GoodNotes" might have disappeared or not be available from the Share sheet when you're trying to share a PDF/Image from an external app with GoodNotes. Please restore from that iCloud backup as soon as you can. If there is a "BACKUPS" list available, tap a backup to see whether it includes GoodNotes data. ![]() If you didn't set up iCloud sync within GoodNotes app, you can check whether you have a device backup via iCloud/iTunes and restore your device to the recent backup: open the Settings app > Apple ID > iCloud > Backup and see that "Last successful backup" shows a time earlier than this incident. ![]() For example, if you've been backing up data automatically to Dropbox, look in /Apps/GoodNotes 5/GoodNotes. ![]() If you had auto-backup enabled in GoodNotes Settings > Automatic Backup, you can look in that cloud storage for your notes and re-import them as needed: Importing files into GoodNotes 5. Your GoodNotes data from the previous iCloud sync session should start appearing in your library.Ģ. If GoodNotes 5 is listed there, you can go back to the app, open GoodNotes menu > Settings > iCloud Settings, and enable Use iCloud. Open iPad Settings > Apple ID > iCloud > Manage Storage. You can check whether you have GoodNotes data stored in iCloud: It is possible to restore the data back to GoodNotes if you have a proper backup, i.e iCloud sync, Auto Backup with third-party cloud services like Dropbox/Google Drive/OneDrive or a manual backup.ġ. If you accidentally delete the app your device, it will delete your GoodNotes data (documents and custom templates). ![]()
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